Colleagues of the Studentenwerk OstNiedersachsen (Student Union) have put together an outline of ideals, in which we describe our tasks, the way they should be carried out as well as our internal labour relations. It is our ideal concept for the future. All employees are called upon to plead and assist in the conversion and to bridge between ideals and practice.
1. The Studentenwerk OstNiedersachsen cares for the students, as a partner of the universities, within it’s area of responsibility – socially, economically, culturally and healthwise.
We co-operate with the universities and colleges of higher education, in particular with the students, in partnership and in a spirit of mutual confidence.
This co-operation serves to promote the quality of the students’ lives for the duration of their studies.
We measure ourselves by the demand to qualify ourselves for this co-operation, in providing a complete service package, which stays superior to those of any other competitive service providers.
2. Our activities are aimed at ecological, economical and sustainable efficiency.
3. We orientate our work around the interests of the students, develop attractive offers and motivate each other. A central role here is our positive image and economical success.
4. We all contribute to the success of our organisation through our productional, counselling and advisory achievements.
We are an organisation coined by fairness, helpfulness, consideration and mutual trust.
All employees are to be appointed and promoted according to their suitability and ability, in order to reach the common company target.
5. Our success relies on the motivation, friendliness and contentment of our employees.
6. The work of the Studentenwerk is orientated entirely around the needs of our customers.
It is self-evident that we deal responsible with the confidence of others .
7. Exemplary directorship, acknowledgment of above average achievements and mutual assistance contribute to the identity of this organisation.
8. Further aids to our company target are:
9. In the co-operations conflicts develop occasionally. We want to avoid these by a mutual approach coined by information, openness, partnership/ team spirit and tolerance. We want to address developing conflicts as early as possible, discuss them openly and to accept them as lessons for our future work and co-operation.